Derbyshire Unemployed Workers' Centre

We are a busy advice centre covering the County of Derbyshire and beyond. We have 8 staff and over 20 volunteers and students providing Welfare Rights Advice Services.

We offer a mixture of open door drop-in and telephone advice. We provide free and independent welfare rights advice and representation, as well as campaigning for the rights of those who are unemployed, on a low income or sick, injured or disabled by their work.

Specialist Advice Services

• Welfare Benefits & Tax Credits
• Completion of claim forms
• Representation at Benefit tribunals
• Liaising with the Department of Work and Pensions, Inland Revenue and Local Authorities
• Take up campaigns
• On-site redundancy advice
• Advice and information on Union Membership

Telephone Helpline: 01246 231441

Please be aware that we only have experienced advisers available to take calls during the times listed below. Our helpline is very busy so if you are not able to get through during the opening times please leave your name and telephone number on the answer machine and we will call you back.

Lines Are Open

• Monday: 9am to 5pm
• Tuesday: 9am to 5pm
• Wednesday: 9am to 5pm
• Thursday: 9am to 5pm
• Friday: 9am to 4pm

Main Office (Chesterfield) Drop-in Opening Times

• Monday: 9:30am to 1:00pm
• Tuesday: 9:30am to 1:00pm
• Wednesday: 9:30am to 1:00pm
• Thursday: 9:30am to 1:00pm
• Friday: 9:30am to 1:00pm

Appointments with a specialist adviser may be booked once you have spoken to an adviser either by calling the Advice Line or calling in to our open door drop-in services.

Our open door drop-in services are very busy so please be patient if you have to wait a while to see an adviser. In order to help us, please bring along with you any relevant paperwork or letters in relation to your query.

Accessibility

• Disability Access: Good
• Hearing Loop: No, sorry
• Languages: Please call the advice line if English is not your first language and let the adviser know you wish to have an interpreter.
• Sign Language: By prior arrangement
• Factsheets and information are available in large print on request

Outreach Centres

• Alfreton

  Alfreton House
  High Street
  DE55 7HH

  • Tuesday 9am to 12 noon
    Wednesday & Thursday 9am to 12noon, 1pm to 4pm

• Bolsover

  Bolsover Library
  Church Street
  Bolsover
  S44 6HB

  • Tuesday 9.00am – 11.30am

• Brimington

  Community Centre
  High Street
  S43 1DE

  • Monday 9.15am - 12.15pm

• Clay Cross

  Adult Education Centre
  Market Street
  S45 9JE

  • Monday 9.30am - 12.30pm

• Clowne

  Community Centre
  Recreation Close
  Clowne
  S43 4PL

  • Wednesday 1.00pm – 3.30pm

• Creswell

  Limestone House
  Elmton Road
  S80 4JE

  • Thursday 1.00pm - 3.30pm

• Eckington

  Business Centre
  Market Street
  Eckington
  S21 4JH

  • Wednesday 1.30pm – 3.30pm

• Grassmoor

  Community Centre
  New Street
  S42 5EL

  • Thursday 10.00am - 12.00pm

• Hasland

  Unit 2 Penmore Business Centre
  Hasland Road
  Hasland
  S41 OSJ

  • Wednesdays 1.30pm - 3.30pm

• Heanor

  Temporarily suspended due to Derbyshire County Council Funding Cut.

• North Wingfield

  Community Centre
  Whiteleas Avenue
  North Wingfield
  Chesterfield
  S42 5PW

  • Thursday 1pm to 3.30pm

• Pinxton

  Village Hall
  Kirkstead Road
  Pinxton
  NG16 6NA

  • Tuesday 1.00pm - 3.30pm

• Shirebrook

  44 Patchwork Row
  NG20 8AL

  • Mon-Thu 9.00am - 11.30am

• Somercotes

  Parish Hall
  Nottingham Road
  Somercotes
  DE55 4LY

  • Monday 1.30pm - 4pm

• Staveley

  Staveley Library
  Hall Lane
  Staveley
  S43 2TP

  • Wednesday and Thursday 9.30am – 12.30pm

‘Money Sorted in D2N2’ is a financial inclusion project helping people with money management and improving people’s financial well-being. It is supporting people in Derby, Derbyshire, Nottingham and Nottinghamshire.

© Derbyshire Unemployed Workers' Centres 2018