Contact us by Email

If you are a member of the public and you would like some free, independent advice by email, please fill in the enquiry form below.

It is important that you supply as much detail about your situation and the nature of your enquiry as you can, this will help us give you the best advice.

We aim to reply to all email enquiries within 5 working days

If you are from an organisation or not-for-profit advice agency and wish to receive more information about Advice Derbyshire click Here

Fields marked with a * are mandatory

Title *	Mr. Mrs. Miss. Ms. Dr. Prof. Rev. Other
First Name *
Last Name *
Derbyshire Region *	Amber Valley Bolsover Chesterfield Derbyshire Dales Erewash High Peak North East Derbyshire South Derbyshire
We are only able to assist people who live in the Derbyshire area (excluding Derby City). If you do not live in the Derbyshire area of the UK then please follow the link here to find an agency near you.
Home Postcode *
Age *
Gender *	Male Female Prefer not to say
Email *
This is the email address we will reply to
Telephone
By providing us with your telephone number we will assume you agree to us calling you if we need to
Do you, or any member of your family you live with, have a Disability?	Yes No
Family living at home *	Single person Single person with dependant child(ren) Single person with no dependants Couple Couple with dependant child(ren) Couple non-dependant child(ren) Other adult only Other with dependant child(ren)
Dependant Children: Under 14 *	0 1 2 3 4 5 6 7 8+
Dependant Children: 14-16 yrs *	0 1 2 3 4 5 6 7 8+
Dependant Children: In further education *	0 1 2 3 4 5 6 7 8+
Dependant Children: Student *	0 1 2 3 4 5 6 7 8+
Employment Status *	Employed less than 30hrs PW Employed more than 30hrs PW Unemployed Volunteer Retired Student On Govt scheme for employment Carer – for an elderly/disabled person Carer – for children Permanently sick/disabled Self Employed Other
Housing Status *	Own your home outright Buying your home (mortgage, etc.) Shared ownership (part Rent, part Mortgage) Council/ALMO tenant Housing Association/RSL tenant Private tenant Rent-Free housing Staying with Relatives/Friends Hostel Prison Homeless (including staying in a B&B as a tenant) Other
What is your main Enquiry regarding? *	Benefits and Tax Credits Consumer – goods and services Debt and money Employment Housing – renting or mortgaged Immigration Relationship Breakdown Other
Do you need help with an appeal?	Yes No
Approximately how much do you owe altogether?	None Not my Debt I Dispute a Debt £1-£5,000 £5,001- £15,000 £15,001 - £25,000 £25,001 - £50,000 £50,001 - £100,000 £100,001+
What is your query? *
To ensure we help you as much as possible, please let us know what your income is and what benefits and Tax Credits you receive. Don’t forget to let us know if you have provided weekly/monthly figures. Outline your query/question providing any dates that are relevant, such as dates of letters received or date you last worked or bought the goods. NOTE: if you would like us to post any information, please provide your full address in the text box

If you prefer, please call our Helpline

From a Landline: 08444 111 308

From a Mobile: 0300 3300 650

If we feel your query is complex we will provide the details of your nearest advice agency or drop-in service in order that you can receive the specialist advice your need as soon as possible. We may, if we feel necessary, request a generalist adviser call you back as soon as possible to arrange a suitable time for you to call in and/or book and appointment with a specialist. We will only do this if you have supplied your telephone number in the main enquiry.

Our advice is based upon the information provided by the e-mail enquirer and we cannot be held responsible for errors or omissions caused by incomplete or misleading information being given to Advice Derbyshire by the enquirer.

Any e-mail received by Advice Derbyshire that we decide contravenes our equal opportunities policy will be sent a standard response to that effect and no further reply will be given.

We can only provide generalist advice related issues in England, Wales and Scotland.